Navigating Conflict through Emotional Intelligence Executive Training

Conflict is inevitable and can lead to diminished organizational performance and personal offense. A broader view of the sources and causes of conflict can serve as the basis for effective strategies to minimize and manage conflicts and for creative approaches to strengthen relationships.

What you'll learn

• Understand the role of Emotional Intelligence
• Recognize emotional triggers
• Develop self-awareness and self-regulation
• Enhance empathy and social awareness
• Apply conflict resolution strategies
• Foster collaborative relationships

Why attend this Workshop?

• Practical tools you can apply immediately
• Improve self-assessment and workplace conduct
• Enhance career growth and sharpen your soft skills
• Network with industry peers

Who should attend?

• Supervisors
• Managers
• HR Professionals
• Project Coordinators
• Team Leaders

Workshop Schedule

* Ask about our company discount

Meet the Facilitator:

Mr. Michael Gray, Corporate Trainer

Michael Gray is an experienced educational leader and corporate trainer with formal training in Strategic Planning, Business Education, and Arts & Cultural Enterprise Management. He holds an MSc in Strategic Planning from Heriot-Watt University and postgraduate qualifications from the University of the West Indies.

Michael previously served as Program Director for the International MBA at UWI Arthur Lok Jack Global School of Business, where he provided academic oversight in alignment with AMBA standards and led the program to its largest graduating class.

With a strong background in curriculum development and academic operations, he specializes in leadership, self-awareness, critical thinking, and effective communication training. Known as a strategic motivator and integrative thinker, Michael bridges theory and practice to deliver impactful professional development experiences.